At Record Packaging we have the right people, with the right knowledge, parts and process for a connected service. A Preventative Maintenance contracts allows calls logged with Record Packaging, to be assigned to service engineers in real-time based on the engineer’s location and availability.
A complete service and maintenance history is available to the engineer. So problems can be identified and resolved quickly.
This includes service level agreements, machine part lists and a complete service history for the given machine.
Gain Real Insights
By taking advantage of our preventive maintenance, you will see the benefits of connected field service. Being connected means there is complete transparency across all of your fleet. You will gain the ability to track your machines by location or type. You will be able to view and manage your machines health and make informed decisions. Decreasing costs and downtime associated with machine management and service call outs.