Expert Packaging Machine Servicing & Technical Support
Ensure maximum uptime and peak performance with the UK’s leading packaging machinery specialists. From emergency breakdowns to 60-month extended warranties, we keep your production lines moving.
Reliability Engineered: 50 Years of Packaging Excellence
At Record Packaging, our servicing department has evolved alongside the industry to provide more than just repairs—we provide peace of mind. As your strategic partner, we combine decades of technical heritage with a modern focus on value, speed, and innovation.
While we are the UK’s premier specialists in flow wrap machine servicing, our expertise extends across our entire range of primary and secondary packaging solutions. Our mission is simple: to deliver premium engineering support that protects your investment and your bottom line.
Nationwide Engineering Support: Rapid Response in the UK & Ireland
Production downtime is costly. That’s why we have built a dedicated network of field service engineers strategically located throughout the UK and Ireland.
Prompt Emergency Repairs: On-demand support to get you back up and running fast.
Routine Preventative Maintenance: Scheduled visits to identify wear and tear before it causes a failure.
Local Expertise: Our engineers understand the unique demands of local manufacturers, from Manchester to Dublin.
The Record Guarantee: 99.6% Uptime
We don’t just fix machines; we optimize production. By choosing a Record Packaging service contract and extending your warranty up to 60 months, you move from reactive repairs to proactive prevention.
Key Benefits of Our Service Contracts:
Protect Your 99.6% Uptime: Expert calibration ensures your equipment performs at its theoretical maximum.
Fixed Operational Budgets: Avoid the “sticker shock” of emergency repairs with predictable, transparent service costs.
Extended Asset Life: Professional care can add years to the lifecycle of your flow wrappers and tray sealers.
Priority Response: Contract customers receive front-of-the-line status for technical call-outs.
Operator Peace of Mind: We handle the technical complexities, allowing your team to focus on output and quality.
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Got a packaging challenge?
Record Packaging can help.
We specialise in box motion flow wrap machines and our friendly staff are ready to assist you. Get in touch by giving us a ring or completing the contact form on our website. We’re looking forward to discussing how our machines can streamline your operations!
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